How it works

Click on the book now page
Select the length of appointment you would like 30 minutes or 60 minutes by clicking the book now button next to the description.
Select the date you want to book
Scroll down and select the time you wish to start your booking.
Follow instructions to the secure payment page and add your card details to complete payment
Once complete you will receive a confirmation email.
You will then receive an email 1 hour before your booking with the gate code.
30 minutes before your booking you will receive a text with the gate code.
On arrival at the field flip up the clear cover on the padlock to access the numbers change the numbers to code you have received and press the black button at the bottom of the padlock to unlock it.
Remove padlock and slide the bolt across to open the gate also need to slide the metal flap on the gate from behind the bolt to allow it to move.
Take your dog(s) from the vehicle on a lead into the field once inside close the gate behind you before letting your dog(s) off.
On leaving the field make sure to take all your belongings, rubbish and dog poo with you.
Lock the gate by sliding the bolt back into the post then attaching the padlock through the hole on the gate so that the bolt cannot be moved remember to mix the numbers on the padlock and replace clear flap.
If the next person arrives for their slot please lock the gate anyway behind you, to ensure they do actually have a booking.

Troubleshooting

If you don't receive a confirmation email after you book, your booking hasn't completed, a refund to your card will happen automatically this may take a couple of days depending on your bank. This occurs if you try to book too close to the 1 hour cut off, if the time drops to less than 1hr before you complete your booking the slot will no longer be available you will need to pick a new time. Can also happen if more than 1 person tries to book the same time slot only 1 booking will go through.
If in the unlikely event you don't receive the gate code email and text message send a WhatsApp message to us and we will verify your booking then send you the code. Please check your spam/ junk folders on both emails and text messages before doing so (please note the phone isn't manned 24 hours a day if we miss your message and you miss your time slot we will send you a code to rearrange a new time free of charge whilst we apologise for the inconvenience this may cause it only happens on very rare occasions.)